Privacy Policy

This policy explains what data Westnox collects when you use our website and app, why we collect it, and how we handle it. It applies to shop owners and staff who browse our catalog, create an account or place orders.

What we collect

When you create an account we collect your phone number, and optionally your name, email address, business name and GSTIN. When you place an order we collect your delivery addresses and order history. We also collect basic technical data such as device type and pages visited, which helps us keep the site fast and reliable.

Cookies

We use cookies and similar storage to keep you logged in, remember your cart and understand how the site is used. You can clear or block cookies in your browser; parts of the site such as the cart may not work without them.

Payments

Payments are processed by our payment partners. Your card, UPI or banking details are handled by the payment provider and are not stored on Westnox servers. We receive only a confirmation of payment and a payment reference.

How we use your data

We use your data to process and deliver orders, provide customer support, send order updates by SMS, and improve the catalog and service. We do not sell your personal data. We share it only with partners needed to run the service, such as delivery and payment providers, and where the law requires it.

Your choices

You can ask us to correct or delete your account data at any time. Write to us at info@westnox.com and we will respond as soon as we can.